Privacy Policy

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InnoSoft Solutions ("we," "us," or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws in Germany.

1. Data Controller

The data controller for the purposes of the GDPR and other applicable data protection laws is:

InnoSoft Solutions

Pufendorfstraße 04, 04179 Leipzig

Phone: +4915221004554

Email: [email protected]

2. Information We Collect

We may collect and process the following personal data:

- Personal Information: This includes your name, email address, phone number, billing address, and payment information when you register for or use our services.

- Usage Data: Information about how you use our software services, including IP address, browser type, device information, and access times.

- Cookies and Tracking Technologies: We use cookies to enhance user experience, gather usage information, and improve our services. You can manage your cookie preferences through your browser settings.

3. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

- Contractual Necessity: To fulfill our contractual obligations to you when providing our software services.

- Consent: When you have given explicit consent for us to process your personal data for specific purposes.

- Legitimate Interests: For our legitimate business interests, such as improving our services, preventing fraud, and enhancing security, provided these interests are not overridden by your privacy rights.

- Legal Obligation: To comply with legal and regulatory requirements.

4. How We Use Your Information

InnoSoft Solutions uses your personal data for the following purposes:

- To provide, operate, and maintain our software services

- To process payments and manage your account

- To communicate with you regarding service updates and offers

- To analyze and improve the effectiveness of our services

- To comply with legal obligations and protect our legal rights

5. Data Sharing and Transfers

We may share your personal data with:

- Service Providers: Trusted third-party providers who assist us in delivering our services and conducting our business operations.

- Legal Authorities: When required by law or to protect our rights and interests.

- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

6. International Data Transfers

We may transfer your personal data to countries outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your data.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no security measures are completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

9. Your Data Protection Rights

Under the GDPR, you have the following rights regarding your personal data:

- Right to Access: You can request access to your personal data and obtain a copy.

- Right to Rectification: You can request correction of inaccurate or incomplete data.

- Right to Erasure: You can request the deletion of your personal data under certain conditions.

- Right to Restrict Processing: You can request restrictions on the processing of your data.

- Right to Data Portability: You can request to receive your data in a structured, commonly used format.

- Right to Object: You can object to the processing of your data in certain circumstances.

To exercise these rights, please contact us at [email protected].

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated policy on our website.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

InnoSoft Solutions

Pufendorfstraße 04, 04179 Leipzig

Phone: +4915221004554

Email: [email protected]